Working 4 You: Choosing the right moving company
SPOKANE, Wash. — Nobody likes to move. Whether you are doing it yourself or hiring a company, it’s no fun and it can get expensive. Using a professional moving service can certainly alleviate some of the stress, but choosing the wrong one can lead to disastrous results.
In order to pick the right one, first you must start with some serious research. Kirstin Davis with the Better Business Bureau says start by asking friends and family for recommendations.
When you head to the web, make sure you visit pages that provide consumer reviews. On the Better Business Bureau site, they share how businesses respond to customer complaints.
“You want to do that research because these are your prized possessions, so you want to make sure that they are being taken care of by reputable people,” Davis said.
Spokane-based moving company, Movher, has a 100 percent approval rating with the BBB. Movher has been around for seven years and has heard their fair share of moving stories. Their biggest piece of advice for consumers is to check that the company is licensed.
“Moving is regulated. We all should have a license number with the state,” Movher owner Sabrina Jones said.
If you are unsure if the company you are looking to hire does have a license, check the Utilities and Transportation Commission website for the full list.
“Its always a good idea to get two or three bids from different companies so you have different options,” Jones said.
She also recommends asking for estimates in writing.
“That’s really important. A lot of times we hear people get estimates over the phone and it’s required that we go out, go to people’s homes and give them an estimate. That is always free and it doesn’t mean you have to use that moving company,” Jones said.
Once you have the estimates, go over the fine print to avoid any surprises at either end, as well as hidden fees.
“It’s those little add-ons at the end. It’s those prices that you’re not aware of that can really raise the prices,” Davis said.
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