Upset over customer service speed, man threatens to shoot up Spokane Apple store

Upset over customer service speed, man threatens to shoot up Spokane Apple store

A 71-year-old man concerned that the downtown Spokane Apple Store’s customer service was not moving fast enough threatened to come back and shoot everyone in the store.

Edward Hayes was taken into custody by a Spokane police officer at the Apple Store Monday morning in the wake of the threats.

According to one of the store employees, Hayes became agitated when he was told he would have to come back two hours later for an appointment. The employee said Hayes became angry that he couldn’t be helped right away and exclaimed, “Next time I come into this store I’m bringing an AK-47 and shooting everyone in this store.”

That employee attempted to calm Hayes down while other employees contacted police.

When a police officer arrived and took Hayes into custody, he confirmed that he had said, “If I come back here I’d go crazy and shoot someone.”

The police officer was able to assist Hayes immediately with transportation to the Spokane County Jail, where he was promptly in-processed on a charge of felony harassment / threats to kill.