Some STCU members double-charged for debit transactions over weekend
SPOKANE, Wash. — According to STCU, over the weekend, some members were double-charged for debit transactions due to a technical issue.
The company said the issue occurred during a four hour window beginning around 9:30 p.m. Friday. Some, but not all transactions were impacted.
As of 5 p.m. Monday, the company said all transactions had been corrected.
The company said they will “review procedures to guard against this happening again.”
Over the weekend, some members were double-charged for debit transactions due to a technical issue. Our team is aware and working to correct it as quickly as possible, ensuring that no member accounts are negatively impacted. We apologize deeply and will keep you updated.
— stcu (@stcu) April 2, 2018
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