Miracle Monday: Cameras keep families connected to babies in the hospital

SPOKANE, Wash.– Jenna and David Carroll have the nursery all ready for their daughter.

The Spokane couple had been trying for a few years to have a baby. They were about ready to give up when they got the good news, according to Jenna.

“We were really surprised,” Jenna said.

Jenna gave birth to Willow at Sacred Heart Hospital May 5. Her daughter was about six weeks early and born in the middle of a pandemic. It wasn’t the ideal situation, but the Carroll family was determined to make the best of it.

Willow was rushed to the neonatal intensive care unit (NICU) right away. The specialized department of the hospital is for babies who need advanced technology and specially trained healthcare professionals to care for them. What the Carrolls didn’t know at the time was that one of the NICU’s  the high tech tools was for them. Sacred Heart Children’s Hospital offers a secure webcam service to parents with preemies in the NICU.

“Somebody mentioned the cameras and we were like, what, they have webcams up there?” Jenna said.

Tuning in to watch their baby became a regular activity for the couple and their family members who can’t meet Willow right away because of the pandemic.

“We would all be watching at the same time and we called it “The Lo Show” because we call her Lo Lo,” Jenna said.

Getting to stream a live video of Willow at nearly any time of the day or night was so important to the Carrolls.

“It was like being apart, but still getting to be with her,” Jenna said.

The cameras were brought to the hospital thanks to generous donations.

I just hope that the people who donated realize how impactful it is,” Jenna said. “As much as you prepare to leave the hospital without your baby, you’re not really prepared to leave the hospital without your baby. As we were driving away, I was watching it on my phone.”

Willow is still in the hospital and will be for a few more weeks at least, Jenna said.



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