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Consumer Reports: 'Naughty & Nice' list

Published On: Nov 19 2012 08:46:11 AM PST   Updated On: Nov 19 2012 01:17:47 PM PST

Find out which companies made Consumer Reports' 2012 "Naughty & Nice" list.

Naughty List - Forever 21
7 / 14

Forever 21 (Naughty List) - An inconsistent return policy from this retailer drew jeers from Consumer Reports. Customers can only exchange an item or get store credit they return an online order to a retail location. However, you can get a full refund if you mail it back.

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